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To
provide our partners & customers with Economic Telecommunication Business
Solutions in a converging world of Telephony and IP Networks . |
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TECHNOLOGY PARTNERS |
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CosmoCom was founded in 1996 to create
a new generation of call center technology for a world in which the Internet
and e-mail are at least as important as the telephone, and businesses want
systems that are not simply “integrated,” but genuinely unified. Today’s
prevailing solution — telephone switch-centric call center architecture and
complex array of adjunct systems — is not well suited to address the changing
communication environment. CosmoCom offers its unified, all-IP approach as a
complete alternative to a traditional approach that has become impractically
complex and prohibitively expensive. |
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Founded
in 1997, Braxtel Communications provides comprehensive customer contact
solutions that enable organizations to more easily, effectively and
economically manage their customer interactions across multiple channels,
including phone, email, fax and Web. Braxtel's flagship product, Fluency
Communications Suite™, is a full-featured, all-in-one system that seamlessly
connects business applications with the communications infrastructure to help
companies achieve enhanced customer sales and service transactions. Fluency
eliminates the need to invest in disparate technologies, leverages existing
technology investments, and offers full interoperability with pre-existing
systems and processes. |
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Since
1983, Dialogic has established itself as the leading global provider of open
computer telephony (CT) solutions. As a result of that leadership in the CT
industry, Intel acquired the company in July 1999. With proven networking,
computing and telecommunications competencies, the companies are enabling new
converged Web services, including Internet voice browsing, high density
enhanced media gateways, and e-Business building blocks for service providers
and contact centers. Intel communications and application building blocks and
solutions enable customers to quickly deploy robust, scalable, and reliable
e-Business services. |